TTEC

Reviews voor TTEC

Great work from home opportunity - werkgeversreview Customer Service Representative bij TTEC

3,0

1 dec 2016

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Teletech has an in-depth training program. The team leaders are extremely proactive when assisting the employees. As a work from home agent there is zero commute, casual dress code, and the opportunity to work as much as you'd like.

Minpunten

he pay rate is low, I worked two seasons on a campaign at $9.50 an hour. This year I accepted the same position directly through the company I was contracted for and the the pay is $18 an hour.

Reactie van TTEC

Thank you for your feedback. We're glad you liked our training program and appreciate the team leads since they are really dedicated to assist you. The pay is something we're continuously working on to be more competitive for you.

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5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

2,0

19 jun 2026

Patient support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

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