TTEC

Reviews voor TTEC

Primary Support - werkgeversreview Primary Support Coach bij TTEC

2,0

19 jan 2017

Primary support coach

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I did find friends in working with other employees. We were all we had to help one another. Everyone was hesitant about involving management because it would only cause more choas and someone would be judged.

Minpunten

disorganized management, unfair scoring, no raises no matter how long you've been there or even if you get promotion, new empolyees start at a higher pay, schedule changes without notice

Reactie van TTEC

Thanks for the review. We're glad you find support and assistance through your team members. We're sorry if feel that management was disorganized. We've had new people come in and we're sure the changes being implemented will resolve most of the issues you've experienced. We've always been a company that listens, if you want to share more of your thoughts, please email us at socialmediateam@teletech.com. Thank you once again for your feedback, we appreciate it.

Ontdek andere reviews over TTEC

5,0

30 apr 2026

Customer service agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company and good hours.

Minpunten

Back to back calls but is manageable.

Reactie van TTEC

1mo

Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.

2,0

19 jun 2026

Patient support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

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