Worked as DSL support for Verizon customers - werkgeversreview Customer Service Representative bij TTEC

3,0
2 mrt 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good technology. Good knowledge based systems which help get you going on the floor quickly. Good company for low income areas as they provide a higher starting wage for non-professional technical jobs.

Minpunten

Job Stability is lacking at some locations. The office where I started closed after several years of rumors. Other cons include an unprofessional workforce, though it does provide opportunities in less developed communities, low salary growth. I had terrible raises despite being ranked well and as high as the 3 best agent out of over 500 in a month.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
5d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
27 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great lead and co worker are extremely kinda, the work is easy.

Minpunten

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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