I am not from Florida, but the employers are abhorrent. This is only one of them - werkgeversreview Professional Licensed Insurance Agent bij TTEC

1,0
14 dec 2019
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

One of the few employers who pay you enough to hourly to be able to live in the Daytona Beach area. They pay for your licensing no matter what portfolio you work on as well as the renewal of that licensing as long as you are employed by them

Minpunten

Bedbugs, vermin infestation in water/ice machine/paid coffee machines and on the premises, if you have their decal on your window and park anywhere in the parking lot while you are not scheduled to work your vehicle will be towed, refusal/challenge of write up will get you fired, micro-managed by staff who is not qualified or have the skills to be in management, many programs are not accessible including the program for paycheck stubs, extremely cold temperatures inside, and unfortunately, you will be lied on and lied to by "management". Some people get warnings and write ups and others are just walked out the door for the exact same offense, if you are prone to sickness and the EMT has to come get you too many times you will also be fired. There is also quite a bit of "parking lot fighting" amongst the employees. If you have warrants or any legal issues- they will not tell you this, but the company will contact the authorities, the police will come there and pick you up, handcuff you and walk you out through the mist of the entire company and you will be taken to jail. This is not an exhaustive list of Cons but the ones I found to be most disturbing.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
5d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The opportunity to work remote is the only pro.

Minpunten

I rarely leave negative reviews, but my experience here was frustrating enough that I feel it’s important to share for others considering employment. The company suffers from major disorganization and a lack of consistent policies. Expectations frequently changed without clear communication, making it nearly impossible to feel confident in your performance or job security. Metrics were unrealistic and difficult to achieve, especially given how understaffed the team was. Instead of addressing staffing issues, the pressure was pushed onto employees. Compensation does not match the workload or expectations. Employees are underpaid for the level of performance demanded, and benefits are disappointing. One of the biggest concerns is that earned PTO, vacation time, and sick time are not paid out, which feels unfair and misleading. Management practices were also questionable. Employees were required to be on camera, which felt excessive and unnecessary for the type of work being performed. Overall, there was a lack of trust and professionalism in how employees were treated. This role could have been much better with proper organization, fair policies, and realistic expectations, but unfortunately, it fell far short.

1
avatar
Reactie van TTEC
1mo
Thank you for taking the time to share such detailed feedback and for your years of service as a Customer Service Representative. We’re glad to hear you value the opportunity to work remotely. We also take your concerns very seriously regarding consistency in communication, workload expectations, staffing, compensation, benefits, PTO policies, and management practices. Feedback like yours is important and helps highlight where we need to continue improving clarity, fairness, and support for our employees. We appreciate your candor and wish you all the best moving forward.
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