Atrocious training class. - werkgeversreview Customer Service Representative bij TTEC

1,0
21 okt 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Little beyond potential work-from-home. Can't think of anything else, but twenty words required here.

Minpunten

Massive problems with TeleTech web class technology, interdepartmental organization, also student computer compatibility, ineffective teaching methodology - no role-playing of live training calls, then forcing unprepared students on live public phone calls under threat of dismissal with subsequent bad outcomes for students, TeleTech and its client(s). A class of 80+, all interested in the job, but one-half had quit by the third week. Seen this even worse with Alpine Access/Sykes-At-Home.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
2d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wow YOU CAN Work at home

Minpunten

If you love to be harassed, discriminated against and tortured, this company is for you!

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