Not a career opportunity, would only recommend for short term - werkgeversreview Customer Service Representative bij TTEC

1,0
28 okt 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

It is a paycheck and they do direct deposit on time.

Minpunten

Schedules are flip flopped constantly, people with children are often left scrambling for childcare. If you are very sick, still go to work or you will be written up. Learn to make due with your paycheck very quickly. You will make just enough to keep you above the poverty line where you do not qualify for any help but you will still struggle to pay your basic bills. You generally cap out at $10 an hour and no more which for people who want to support themselves and work, will mean that you had better have a very low standard of living or be living with several people who split rent. Tenure means nothing. Turnover rate is very high. The job is very stressful for several reasons; the supervisors will constantly harp on you for any of your metrics that are not met, trying to balance the wants of the company vs the wants of the customer is difficult to do in the allotted handle time, some of the customers will be very, very abusive (the death threats and suicide threats make the name calling seem very tame). All those coupled with the fact that depending on the supervisor you have, you can be threatened with being fired daily does not create an endearing environment.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
2d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
1,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Wow YOU CAN Work at home

Minpunten

If you love to be harassed, discriminated against and tortured, this company is for you!

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