Competitive Pay, Easy Work - werkgeversreview Work At Home Customer Service Representative bij TTEC

4,0
17 jun 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensation competitive with my pay as a retail store manager. Light work load. Opportunity to transition to different projects within the company.

Minpunten

Training did not go so well. I got the impression that my trainer did not have the most up to date materials. Things apparently change daily and many of the team chats are supportive but spend a lot of their time trying to figure out the most current practices, with new and old information getting jumbled together.

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Reactie van TTEC
6y
We welcome your assessment of our processes. Thank you for taking the time to let us know how we can be better.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
3d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Reactie van TTEC
3d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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