Dishonest, actions do not align with company motto, abusive company to work for. - werkgeversreview Work from home Customer Service Representative/UHC (CSR) bij TTEC

1,0
29 jul 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You get to work from home. pay is good. they offer paid time off, training, paid vacation, and holidays, sick days but fail to mention that the only thing you will be getting is the paid training in the beginning. Offer benefits and a 401k.

Minpunten

They are liars. Their equipment is crappy and always has tech issues. They will harrass new hires that they wrongfully terminate and demand the new hires return their equipment immediately. They will wrongfully fire new hires. It is a hostile environment to work in. Retaliatory firings, which is why they want people to report everything posted at their former employee website because they want to know the person's identity and will use the person's bad experience with TTEC as a cautionary tale in their training classes to fear monger, silence and threaten (veiled threatens but threats no less new hires into keeping silent or ABC will happen. Which they are quite successful at silencing former employees they have wrongfully terminate, if one takes into consideration that ttec is allowed to continue to operate and collect government contracts along with various other contracts! They openly practice the hire to fire scheme and then will blame the New hire. They give ultimatums and if one refuses to choose the option ttec wants to choose; ttec will fire the new hire and suggest it is the new hires fault in the separation email all to cover their behinds for wrongfully firing new hires. The "leadership" of this company is the wrong type of leadership. The "leadership" of this company will actively set up new hires for failure, they will take credit for a new hires extraordinary efforts, they do not follow the company motto or company policies whatsoever and despite the fact their motto claims to understand and care. It's a lie. They will actively fire new hires with health issues that would qualify these new hires for an ADA and they fire these ADA new hires before the ADA is sent in. They are discriminatory and openly practices discrimination. During leadership training those that truly possess leadership skills naturally learn that there are two types of companies to work for; The good company and the bad company. The good company lifts everyone up because they know their success is a direct result of their employees, genuinely listens to the concerns of their employees, lives up to their company motto and policies. while the bad company practices illegal activities like wrongfully termination, practices the hire to fire scheme in which they hire a certain number of employees to meet federal quotas and then fires them shortly after, retaliatory termination, dishonesty, openly trashes employees, gives ultimatum, creates

Ontdek andere reviews over TTEC

5,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company and good hours.

Minpunten

Back to back calls but is manageable.

avatar
Reactie van TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
2,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Reactie van TTEC
2d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle