STAY AWAY - werkgeversreview BofA Prepaid Customer Service Representative I bij TTEC

1,0
11 nov 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Will hire any fool regardless of skill or competency. They just want bodies.

Minpunten

Bad training, bad team leads, complicit in defrauding millions of unemployed Californians, had a cybersecurity breach which locked us all out of working for 3 weeks, at the end of that 3 weeks promised to pay us in full, moved us to projects with the expectation that we would commit to uncertain days/hours of work, lied to us about the cybersecurity breach while having us connect to compromised systems with our personal computers, promised to pay us for the 3 weeks, everybody got screwed, I am still fighting to get full pay for 3 wks of 40 hrs and they are claiming that I owe *them* Stay away.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
3d
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
2,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

avatar
Reactie van TTEC
3d
Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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