TTEC

Reviews voor TTEC

Even though I'm not big on customer service positions... - werkgeversreview Customer Service Representative I, Product Support Associate bij TTEC

4,0

22 sep 2015

Customer service representative i, product support associate

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great TLs, good support, nice friendly group to work with, regularly updated and informed about changes and internal positions opening up and they give first consideration to current employees, short commute (work from home), can work form anywhere as long as you have a quiet environment and decent internet connection

Minpunten

Just temporary, part time positions for the past several months, I see some upward mobility but not a lot, not fantastic pay, Seems a little unclear about the requirements for monthly performance bonuses which I have never seen in spite of keeping my reliability and metrics up to standard, Temporary employees (which a lot of people technically are for several months at a time) do not qualify for certain benefits including holiday pay, etc.

Reactie van TTEC

10y

Thank you for your feedback, we do try our best to support everyone as much as we can.

Ontdek andere reviews over TTEC

5,0

13 apr 2026

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Working at TTEC is good mainly because it offers remote work, flexible schedules, and an easy entry point for beginners. You also get paid training, decent benefits, and a supportive team environment, with some chances to move up

Minpunten

Working at TTEC can be tough because of low pay, high stress from constant customer calls, and inconsistent management. Schedules can also change, training may feel rushed, and there’s high turnover with limited job security

Reactie van TTEC

2mo

Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the remote work options, flexible schedules, paid training, benefits, and supportive team environment, as well as opportunities to grow. We also take note of your comments regarding workload, compensation, training pace, management consistency, and job stability, as these insights are valuable in helping us continue to improve the employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.

2,0

19 jun 2026

Patient support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

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