TTEC

Reviews voor TTEC

Ok place to work. Lots of room for improvement - werkgeversreview Remote Customer Service Representative (CSR) bij TTEC

3,0

28 mrt 2024

Remote customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Work from home, dependable paydays, they supply the equipment you need, to scheduled breaks and a lunch, option to work 10 hours or 8 hours

Minpunten

Very high call volume, training process is lacking, pay is not great when all things are considered, It can be difficult to get help with tough calls, You can be moved to different campaigns and during that process lose up to a month of work without being compensated, lack of communication during hiring process, when switching campaigns, you have to start all over with the hiring process. Redoing your background checks and drug tests as if you aren't working for the same company.

Ontdek andere reviews over TTEC

5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

2,0

19 jun 2026

Patient support specialist

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great benefits, great team (if you’re lucky)

Minpunten

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

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Reviews voor TTEC Reviews voor Remote Customer Service Representative (CSR) bij TTEC Review voor TTEC