Pluspunten
Amazing perks within travel sector, overseas and domestic. Lots of training available if you're self-motivated and take advantage of it. Bigger stores with an advice bar and interactive screen are v efficient.
Minpunten
You will not be paid overtime if you have to stay late. No sick pay. Maybe because of pressure to close sales, management give new starters conflicting advice about best practice, then criticise them for ... doing exactly what they were told! Also a disdainful attitude toward customers who aren't ready to close sale, including slurring them and discussing their personal details after they've left the shop. Similar behaviour towards colleagues who aren't hitting targets. Unprofessional, contradictory, occasionally bigoted. If they're speaking this way about others, what are they saying when YOU leave the room? Makes for a toxic environment.