Pluspunten
Tate Enterprises hire brilliant staff, which has been one of the only reasons why some staff stay here. The staff are all creative, passionate and dedicated individuals who care for the gallery and their working environment. We work in art gallery, our colleagues are not just ourselves but the security team, the gallery assistants, its a big arty family that we are lucky to share. Some of the supervisors who have previously worked as retail assistants are fantastic because they understand how we feel and have the experience needed to lead this team.
Minpunten
Management are poor. Tate adopts an unsuccessful impersonal approach to managing their staff, and there is no attempt to get to know employees at all. This approach does nothing but distance management from their team and create a depressing working environment for everyone. Staff are constantly called in for intimidating and demoralising 'catch up' meetings where a member of the team is reprimanded or threatened with disciplinary meetings. Usually these are over the staff member speaking out, suggesting more efficient ways of doing things or matters that the staff member has little control over, e.g occasional lateness due to train delays. Managers also seem not to trust their staff, which adds to this already prevalent divide and causes employees to get frustrated and uncomfortable in the company of management. Rudeness, belittling comments and constant questioning of what staff members are doing is a regular occurrence at Tate. Employees are never listened to and even though managers make effort to introduce communication tools such as comment boxes, the comments posted in them clearly have little effect and are read and not acted on. Managers are rarely present on the shop floor and we find that issues that we have