TeKnowledge

Reviews voor TeKnowledge

Decent place to start, but don't stay - werkgeversreview Microsoft Premier Support Engineer bij TeKnowledge

2,0

28 dec 2020

Microsoft premier support engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Step up from a call center. - Microsoft is a powerful name with a lot of influence going into other tech jobs. Definitely looks good on a resume. - Benefits (401k match, health insurance) are good.

Minpunten

- Case load is impossible, especially when you get put on the critical situations list. Just make a dedicated team do it. - Too much stress for too little pay. - No real reward for doing well (put in a drawing to POTENTIALLY get a gift card). -

Reactie van TeKnowledge

Thank you for taking the time to share your thoughts - I really appreciate it. During the interview process we try to stress the 'pace' of the job, as I do agree that critical situations happen and a customer's business is in jeopardy because their technology is not working it certainly can be stressful. We look for those folks who are extremely focused on resolving issues, and people who are experts at multi-tasking will do well here. We are certainly not a good fit for everyone, and I hope you found a role that aligns with your career goals!

Ontdek andere reviews over TeKnowledge

5,0

18 jun 2025

Intune engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good place to work i like it

Minpunten

Not much pay transport to site

Reactie van TeKnowledge

6mo

Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.

1,0

18 apr 2026

Critical situation manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Minpunten

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

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Reviews voor TeKnowledge Reviews voor Microsoft Premier Support Engineer bij TeKnowledge Review voor TeKnowledge