Good place to start - werkgeversreview Tier 3 Customer Support Agent bij TeKnowledge

3,0
12 sep 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Was an excellent opportunity for younger employees to get experience and certifications. The work was challenging but rewarding and definitely set people up for success moving forward in their careers

Minpunten

The general company culture was difficult. Policy inconsistencies and enforcement was haphazard. There seemed to be new initiatives monthly. Direct managers were hamstrung be ever-changing guidance and seemed to be more akin to hall monitors than actual managers. Approvals for every staff decision had to be escalated several levels up. Essentially, they had no authority

Ontdek andere reviews over TeKnowledge

5,0
18 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good place to work i like it

Minpunten

Not much pay transport to site

avatar
Reactie van TeKnowledge
6mo
Thank you for sharing your feedback. We’re glad to hear you enjoy working with us and appreciate the positive aspects of the environment. Thank you for helping us identify areas for improvement.
1,0
18 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The paychecks don't bounce, at least as far as I experienced. You'll never ever have time to be bored, if you could call it that.

Minpunten

Completely toxic work environment, through and through. Ignores requests for Disability accomodations, uses the information gleaned from that process to institute write-ups. PIPs are their favorite tool ever, beside death from overwork.

1
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