Dying culture (review intended for future engineers) - werkgeversreview Software Engineer bij TeamSupport

1,0
1 nov 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The company is able to provide a job with a salary that is less than $10-15k compare average to the area. So, if no other offer is on the table, this offer may be used as a placeholder for the next job or for counter offer.

Minpunten

Technical side 1. Micromanagement at its best. Constantly pinged (on average every 2 hours) to ask if you have done a job. Need to time log your tasks 2. NOTHING to learn here. No scalability challenge. No architectural challenge. Just writing simple API in a heavily duplicated code base (means no refactoring going on) 3. Engineer are required to stay up late at night. Deployment is going on from 7PM - 1AM in the morning. And still have to work the next day. No compensation for those hours. Some time 2 deployments happened in a week. so, goodbye to your family time. 4. No real QA effort. so, be prepared to stay up late many nights to debug production code. 5. Code quality is extremely poor. The level of seniority is not based on skill but on the hours dedicated to the company. This lead to a very poorly designed code base. 6. Tech choice is questionable: The same web application has 3 front-end stacks running at the same time. Good luck learning all of them for a job 7. No actual direction is going on. You will just debug the code from those who left company few months ago Culture side of the work: 1. High turnover rates. Mostly quit within 6 months (including myself) 2. Why did people stay ? The people who stayed are those enjoyed working in a bubble of authority because if they left TeamSupport, the real world could see them as delusion of power. Also, their skill set won't give them the level of seniority they have at TeamSupport. 3. Treating employee without decency. They did not let me take my PTOs after I submit my 2 weeks resignation. Those PTOs that I saved up, I did not allow to take. 4. Management loves giving our order rather than discussion and agreement. Conclusion: Do not accept the offer. Not worth your time. I'd not recommend this company to anyone, even my worst enemy. P/s: I'm pretty sure HR will bite back at me on this comment. No sh!t given !

avatar
Reactie van TeamSupport
4y
Thank you for taking the time to write a review. We regret that your time with TeamSupport wasn't as positive as you wished it would be. We have a strong, goal-oriented and culture-forward organization. Some people are not able to live up to our values and accountability and decide to leave, while others thrive with our engineering challenges. Our current PTO policy doesn't allow team members to use their PTO as a notice, and we have just instituted an Open PTO policy which we feel is a great benefit for our employees. We wish you the best in your future endeavors and hope you can find a way to be successful at an organization that fits you better.

Ontdek andere reviews over TeamSupport

5,0
1 apr 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Joined recently and it's been awesome. Lots of investment in the product, great team and great leadership. Remote work is awesome and they get the team together once a month for lunch.

Minpunten

This is not a coasting job where you can hide during the day in the remote world.

2,0
20 jan 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are a lot of genuinely good people at TeamSupport who care about their work and about each other. Team collaboration is strong, and most employees are trying to do the right thing for customers. There’s no shortage of effort or commitment from the people doing the day-to-day work.

Minpunten

Unfortunately, the company is held back by its leadership. A co-founder still has significant decision-making power but lacks vision and strategic direction, muting the impressive product team. On top of that, the CEO has brought toxicity to the culture by openly insulting employees in meetings and even made inappropriate comments about employees’ weight. HR doesn’t appear to have the influence or the will needed to meaningfully address culture or people concerns, which leaves employees feeling like issues go unresolved. Without clearer strategy and stronger cultural consistency, it’s difficult for the company to fully capitalize on the talent it has. Join if you want to work diligently to make sure the CEO, and investors receive the maximum amount of return on their shares.

avatar
Reactie van TeamSupport
4mo
Thank you for sharing your perspective. We want to clarify that the CEO referenced in this review is no longer with the company. We are committed to building a culture based on respect, professionalism, and accountability, and we take any concerns about behavior or workplace standards seriously. Over the past 18 months, we’ve made leadership and cultural changes aimed at creating a more supportive and transparent environment for our employees. We appreciate feedback like this as we continue working to improve.
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle