Sold a total dream. - werkgeversreview Dental Assistant bij Tend

2,0
24 sep 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Tend has state of the art technology and tools for diagnosing. The member experience is truly unmatched and patients really get pampered in a spa like environment. Full benefits and a sign on bonus, but you only get half of that bonus and the other half after 6 months with the company, something they don’t tell you until after you are hired. You don’t have to worry about uniforms, which is nice.

Minpunten

30 minute lunch breaks, no fluid systems with several dental assistants and hygienists. If you’re a DA, be prepared for half of your role to be dedicated to hygienists and their needs, because they are a priority and a provider. You will have to pay for your own parking unless you have the option of public transportation. They tell you you’ll work one Saturday a month, which is not true, you will work more. Little to no opportunity for growth or development. You’re just another brick in the wall. I had faith that Tend was not like the other DSOs (great expressions, PDS, coast) but they are no different. Tend says they’re “provider obsessed” but forget it. If you’re a DA, you’re a work horse.

avatar
Reactie van Tend
3y
Thank you for sharing this feedback. We are glad to hear that you enjoyed a lot of aspects of working with us from our technology and studio environment to our compensation and benefits. We are sorry to hear about any dissatisfaction. Throughout the interview process we are transparent about the expectations of the role to ensure each candidate fully understands the responsibilities of the position, the work schedule and any nuances specific to their studio. One of our most important core values is to tend to others, which includes our team members. We appreciate each of our studio teams and are constantly seeking ways to recognize the great work that you are doing. We are committed to showing how much each team member is valued and providing opportunities for professional and personal growth across all roles. We will continue working to deliver on our promise to create both member and employee experiences that are unmatched. If you'd like to continue the conversation, please reach out to us at people@hellotend.com.

Ontdek andere reviews over Tend

5,0
13 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Plenty of growth opportunities, pay, flexibility

Minpunten

I’d love to see us use even more technology

1,0
25 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are none. It's all fake.

Minpunten

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
avatar
Reactie van Tend
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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