Healthy Startup Which Requires Dynamic People - werkgeversreview Customer Service Representative bij Tenopy

4,0
12 mrt 2021
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

You can work from home, flexi hours. All you need is a laptop and you're set!

Minpunten

It's a start up so staff needs to be proactive in giving feedback so a certain SOP can be developed. It's not really a con, it's more of an insight.

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2,0
14 nov 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

-Flexible work timing/schedule -Other department's people seem nice and sincere (can't say the same for my own department)

Minpunten

-Terrible pay and contracts Applied for a full time position, only to be talked into taking a part time position in the end. CEO says the full time conversion is dependent on class sizes if not can't afford to pay the teachers full time pay. On top of the measly part time pay, CEO throws a 20% pay cut during probation period for 3 months. -CEO likes to micromanage for a certain department due to own personal interest in the subject. Does not trust the employee's expertise and keeps giving suggestions in areas he has no expertise in. This resulted in non-ideal feedback from students. -Lack of self awareness by senior management. The company is small and doesn't have many employees, yet 7-8 left within the same time. I think this says a lot about the problems in the company. - Absolute lack of staff benefits. No bonus, no medical/dental welfare or anything of sorts. -They call themselves a tech company which focuses on online lessons but don't even provide proper, well working tablets for teachers to use during online lessons. No training of sorts for using tablets as well. Really a lack of structure and guidance. - CEO doesn't seem to know how to run a company at all. Lack of wide picture view ie focus on settling overall direction, bringing in investors etc, and want to do things not within the jobscope like teaching (you hire teachers for this purpose no?) or vetting materials of teachers (you get the more experienced teachers to do this instead no?)

3
1,0
8 sep 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

1. There were actually competent and hardworking co-workers who are well-versed in their field of work. However, most of them have left. 2. Somewhat flexible work timing (although last minute instructions from management (CEO) often result in the team having to do last minute work.)

Minpunten

1. Leadership (mainly CEO) is non-existent. The company has always had no direction. Last minute instructions from management would require the team to make last minute arrangement for last minute work. Often times, this last minute work is tossed aside or put on hold because of the indecisiveness and incompetence of the CEO who changes his mind multiple times in a day. Truly a waste of time, effort and manpower. 2. Tech company but no tech devices provided. Only a wonky monitor that flickers every now and then until it blacks out is provided (after asking management a few times). 3. Pay is ridiculous. There are no benefits. The pay is truly an utter disrespect to educators. Also, pay often comes in late. 4. Despite running an ed-tech company, the management has no sense and clue of how the education industry AND the tech industry work. The management imagines themselves to be a game-changer within the ed-tech industry but has no idea how the industry operates. They think of themselves too highly. It is completely ridiculous. 5. Lack of boundaries. The management will delegate someone else's incomplete work (due to lack of professionalism, minimal industry knowledge and incompetence) to another person. It is okay to help one another but how can the company be operating on crisis mode on a day to day basis? In short, the company (or the management) is rotten.

5
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