They took the rug out from under me - werkgeversreview Outside Sales Representative bij Terminix

1,0
6 nov 2019
Aanbevelen
Goedkeuring directeur
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Pluspunten

Recognized branding and a long ex history of treating employees well

Minpunten

They changed the entire incentive and reward commission structure just weeks after I came on and agreed to. Very much negatively affecting techs. The metrics always punish the techs despite there being multiple reasons for customer cancellations (such as double billing customers, or bad customer experience with call centers)

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5,0
25 mei 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Weekly pay is great I think

Minpunten

I’m not too sure about it.

2,0
26 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Take home work truck and okay benefits.

Minpunten

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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