A Journey of Growth and Integrity: Thriving in a Positive Workplace Culture at Tertiary Courses Malaysia - werkgeversreview Office Administration Assistant bij Tertiary Infotech

None worth mentioning at all.

Extremely micromanaged environment with little trust in employees to carry out tasks independently. Frequent calls and messages outside of working hours, including late at night. Even on designated off days, staff are still expected to respond or physically return. No respect for medical leave — employees are contacted and expected to reply or continue working even when on MC. Entire operations are run almost entirely by interns, with no full-time technical staff to provide guidance or oversight. Severe lack of technical support — you're expected to "figure it out" on your own, without resources, documentation, or mentoring. Unrealistic deadlines are imposed by leadership with little regard for actual workload or feasibility, often paired with coercive pressure to meet them “no matter what.” HR has little to no authority; leadership routinely overrides decisions, making the process ineffective in protecting staff interests. Morale is consistently low. Many interns feel the same way but are afraid to speak up due to fear of repercussions. Leadership style is rigid and control-focused, with minimal interest in personal development, guidance, or long-term sustainability. The environment prioritizes output above all else, with little regard for learning, growth, or skill development.

Your stress tolerance will be thoroughly trained and developed rapidly to deal with the demands of the company.

The company operates with minimal staffing, relying heavily on interns and students from work-study programs. There is little to no structured guidance or mentorship; self-learning via platforms like YouTube or ChatGPT is often your only option. Project timelines are frequently unrealistic and subject to change without notice. Unpaid overtime is expected and often enforced to meet tight or shifting deadlines. Scheduled off days may be revoked with little warning, usually due to project pressure. Employees may receive work-related calls and messages outside of work hours, including during off days. Lack of response can lead to escalating pressure. There is no provision for paid or unpaid sick leave. Any time off due to illness must be "repaid" through additional workdays, typically extending your weekly workload. Instructions from leadership are often contradictory and subject to change without clarification. The supervisor operates with a 'my way or the highway' mindset, often refusing to consider feedback or pushback on tasks or schedule changes, regardless of feasibility. The work culture can feel coercive, with instances of pressure, intimidation, and emotional manipulation.