Disappointing Disconnect Between Perception and Reality - werkgeversreview Director of Commercial Services bij TestPros

1,0
30 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Job is remote and totally autonomous: I joined TestPros based on what I believed to be an established, growing company with a sizable team. I was informed there were approximately 50 W2 employees. In reality, the core team consists of just three to five individuals—plus the husband-and-wife owners— the rest are 1099 contractors. This was a significant and surprising discrepancy that ultimately shaped my experience. Contractors are expected to conduct business development discovery and scoping calls at their own expense, and internal operations are much leaner than publicly portrayed. I also witnessed claims about the company’s capabilities that did not align with what was being delivered internally. These misalignments create confusion both inside the organization and for clients and partners on the outside. If you're considering TestPros, I recommend asking very specific questions during the interview process about company size, internal structure, and expectations for your role. Transparency is crucial—and unfortunately, in my experience, it was lacking.

Minpunten

There was no formal training, and I was onboarded on my own time prior to first day of work. Transparency was consistently lacking. Communication from the owners/operators was minimal, often leaving key details unclear or, at times, misrepresented. Recruiting efforts often focused on speculative roles tied to proposals that hadn’t yet been awarded. As a result, contractors were brought on board without any active work to assign. The internal infrastructure felt outdated—manual processes dominated, and modern tools were noticeably absent. For example, I was asked to conduct cold-calling campaigns using my personal cell phone, and only after a technical issue involving their Microsoft account impacting my own, was I issued a company laptop.

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5,0
14 mei 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Had a strong work-life balance

Minpunten

None I can think of

1,0
3 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None that I can think of.

Minpunten

Where do I start. I was lied to during the interview that occasional overtime would be required during surge needs. I never worked less than 70 hours in a week the whole time I was there. Normal was 80 to 90 hours in a week. CEO was absent most of the time and allowed an incompetent President run the day to day operations. Zero training on internal company procedures and practices. Unrealistic expectations of management. Very high turnover during the short time I was there. Was micromanaged the whole time.

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