Very dishonest and untrustworthy company - werkgeversreview QA Analyst/Tester bij Testlio

I'm sad to hear about your experience. As Testlio’s founder and Chief Testing Officer, I can speak for myself and my team in saying that we genuinely care about your feedback. I started Testlio 7 years ago because I was frustrated with the traditional crowd testing industry and wanted to help testers feel valued. Today, we have a network comprised of over 10K expert testers that help fuel apps for 1.6B people worldwide. We have developed explicit processes aligned to our network and other team members’ needs. So in all good conscience, I can’t take these accusations easily and sense that there has been an error or misunderstanding. First, I was happy to read that you were satisfied with the variety of projects we have to offer. Over the years, we’ve brought more transparency to our tester selection process. Project invitations are sent based on testers’ locations, available devices, listed working preferences, and passed capability tests/experience – these must match our clients’ needs. A 3-6 month waiting period would occur only when we don't have a specific project to offer for your location, device, or experience. With that said, we work hard every day to bring on more clients, so we can engage with more testers. You can find more information about our testers here: https://testlio.com/testers. Secondly, there are no dumb reasons to justify payouts delays. To date, we have made millions of dollars in payments to our testers. Payouts are delayed only in one of these situations (please read): - ID is pending (email is sent, together with follow up emails). All payments that are on hold are compensated once we receive the requested documentation. - The amount is lower than the threshold. Both Payoneer and PayPal have minimum amounts to make a transfer. One is $5 and the other, I believe, is $20. - Error on PayPal or Payoneer side. Every once in a while, we have some errors that block the transfer (usually related to the freelancer’s settings). If a tester is offboarded and has payments due, then these will be paid after the offboarding. If the amount is lower than the threshold, it is summed up to make the final payment. If you get a moment, please read our pledge to our network, which includes 14 important tenets detailing how we partner with our testers and continuously push the industry forward with them: https://testlio.com/pledge/. Please do let me know if you have any other questions.