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      The Connection

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      Reviews voor The Connection

      It was a job, thats all - werkgeversreview Customer Service Representative bij The Connection

      3,0
      22 mrt 2015
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      good training, meet some nice people along the way

      Minpunten

      absolutely ridiculous attendance policy, even with a doctor's note you still get the point or even when you are admitted into the hospital. Very unprofessional supervisors who yell across the room and don't know how to be quiet when you're trying to listen on the phone. Getting 5 different answers from 5 different people. Some people shouldn't even be trainers because they don't know their you know what from their elbow. Pay is terrible.

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      5,0
      1 feb 2024
      Program supervisor
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The work is straightforward and you get trained properly on how to do your job when you first start out, and the team supervisors do coach you to keep improvement happening. PTO plan is amazing! With the client I'm working with, I feel fulfilled at the end of my day with being able to help the customers out.

      Minpunten

      Since the pandemic hit in 2020, there hasn't been a lot of company engagement with everyone like it was back in a brick-and-mortar setting. That is improving though!

      3,0
      31 dec 2025
      Case manager
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good foundation for your resume

      Minpunten

      Disorganized Little support or training Understaffed constant confusion

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      Reviews voor The ConnectionReviews voor Customer Service Representative bij The ConnectionReview voor The Connection