Pluspunten
Decent benefits, cool coworkers, discount is just okay for what prices are now
Minpunten
Low pay, fake woke and openly anti-union, exploitative management. If you're in a customer-facing role and possess a modicum of competence, you will be cross-trained to do everything, given (uncompensated) authority, and expected to do the job of five people. It doesn't matter what your schedule says, it doesn't matter what your job description is. You'll have to explain basic processes and procedures to your own managers who in turn expect new hires to get it all right from the jump. Competence is abused and not incentivized. And it becomes rarer the higher up you go. Processes were constantly changing, sometimes flipping back-and-forth multiple times. New talent is so grossly micromanaged and overwhelmed with duties that the turnover is frankly embarrassing, even for retail customer support. HR is aware but takes zero action. When I started, anti-unionism was baked into the training. This company can't keep its head above the water and will happily push its employees under to try to keep itself from drowning. In the real world, we can't get by on a 60¢/year raise in the major city you require us to live and work in. Lastly, it's already evident that Joel Bines will be no better than Satish Malhotra. Neither understand that if you don't take care of your people first, they have no reason to resuscitate your failing business.