Worst experience of working in retail - werkgeversreview Sales Assistant bij The Kooples

1,0
5 jul 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- The only perk would be the friends made whilst working here who also endured the horrendous work environment too, which pushed them to find new jobs

Minpunten

- When starting the environment seemed welcoming, especially from higher management, but soon realised there was such a high turnover of staff members. ⁃ Lack of organisation within higher management; all had different opinions and expectations and would penalise members of staff through patronising behaviour. ⁃ Comments made about staff members weight, customers weight, racist remarks and derogatory comments about different cultures and religions about customers from the most recent manager which made fellow colleagues uncomfortable and upset. ⁃ Most recent manager was a bully towards myself and other members of staff who would make us feel patronised on the shopfloor, area manager was told but did not care. - It seems higher management hire store managers out of desperation, rather than based on their experiences. Also managers don’t seem to follow the contract on ethics which is worrying for such a premium brand. ⁃ Lack of awareness and care around mental health, made to feel guilty if ill for any reason and also if you can’t pick up a shift if you’re busy (sickness is also unpaid, even with proof of a doctors note and hospitalisation note). ⁃ The amount of stress and pressure put on individuals is unhealthy and causes a negative energy at work. ⁃ Bad attitudes and bullying from management when under stress, also when store doesn’t perform to target it gets dumped on whoever hasn’t made as many sales. ⁃ Unprofessional manner from higher management, no positive or uplifting comments to members of staff, just negative comments made which in fact doesn’t inspire team members to work harder. - Minimum wage with no incentives, impossible to get store bonus due to economic climate.

Ontdek andere reviews over The Kooples

5,0
18 apr 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great team great management great work like balance

Minpunten

none that i can think of

3,0
17 okt 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company culture, collaborative, empathetic

Minpunten

commission not great for sales associates

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