A stand out culture & amazing co-workers - werkgeversreview Customer Success Manager bij ThoughtExchange

5,0
2 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I get to work with very talented, smart, and awesome people every day. Generous time off policy to support all types of folks. Working with a product that truly does good in the world. Truly remote company. I've had lots of opportunities to grow my skills and innovate and make an impact.

Minpunten

It’s been a challenging market to sell into for the past few years, and it’s been hard not to feel the weight of prolonged losses on team morale. Managers would benefit from more leadership training.

Ontdek andere reviews over ThoughtExchange

5,0
19 dec 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good company culture, flex working time

Minpunten

some meetings are not necessary

3,0
16 mei 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The work-at-home approach seems ideal. The permanent staff are very supportive and helpful. The company paid for gatherings to foster better personal connections.

Minpunten

They treat new hires a bit frivolously. After being told for six months that I was doing good work, I was laid off with about a week's notice. Within a month, three other employees were let go in the same fashion. While the company's online engagement process has attracted an exceptionally high initial participation level for their clients, the follow-up engagement levels drop dramatically (usually over 50%). If participants felt that the initial engagement was authentic, participation should rise not drop. This suggests some vulnerability in the company's business model.

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