Value driven organization - werkgeversreview Customer Success Manager (CSM) bij ThoughtExchange

4,0
17 dec 2024
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- really focused on making a difference in education and genuinely helping leaders make an impact in their communities - everyone here is mostly caring and empathetic - no toxic sales culture at the moment and really down to earth folks - flexible with time off and work hours - ability to work from anywhere for the most part - good pay

Minpunten

- no growth opportunities at all and no pathways to even grow laterally - product team isn’t aligned with customer needs - a lot of female senior leaders have been burnt out and left or fired - not a good place if you’re a female wanting to go up in the corporate ladder - haven’t figured out how to scale without pouring so much money into in person events and conferences - no RRSP matching - limited coverage for counselling - no eye care

Ontdek andere reviews over ThoughtExchange

5,0
19 dec 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good company culture, flex working time

Minpunten

some meetings are not necessary

3,0
16 mei 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The work-at-home approach seems ideal. The permanent staff are very supportive and helpful. The company paid for gatherings to foster better personal connections.

Minpunten

They treat new hires a bit frivolously. After being told for six months that I was doing good work, I was laid off with about a week's notice. Within a month, three other employees were let go in the same fashion. While the company's online engagement process has attracted an exceptionally high initial participation level for their clients, the follow-up engagement levels drop dramatically (usually over 50%). If participants felt that the initial engagement was authentic, participation should rise not drop. This suggests some vulnerability in the company's business model.

18
Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle