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      Toast Inc

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      Reviews voor Toast Inc

      High Demand & 70 hours work weeks - werkgeversreview Field Implementation Engineer bij Toast Inc

      3,0
      13 feb 2019
      Field implementation engineer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Benefits, 401k, stock options, culture, diversity.

      Minpunten

      Looks like there's opportunity to improve on work life balance. I used to work 60-70 hr weeks just to stay on top of assignments. Too many hats to wear in my role compared to competition. Assignments should be divided equally per territory resources, not on quantity of businesses, but per customer site. For example: 1. FIE, Surveys, Installs/ Implements, trouble shoots. 2. Menu Specialist- goes in after FIE to tweak items and correct menu errors.( Most of the time an FIE spends after implementing, is trying to correct menu items and fixing errors). Also, Menu Specialist should be the back/ Front, Rest. MGR , staff trainer on site. 3. Go Live, should be staffed by FIE and menu Specialist as a team when possible to address all issue items on site. Sales too in an as needed scenario.

      avatar
      Reactie van Toast Inc
      7y
      Thank you for your candid feedback. Our goal is to ensure that our Field Implementation Engineers have a positive work experience, and that despite our hypergrowth, we are maintaining work life balance for the team. I am sorry that this was not your experience. This serves as another reminder about the importance of the RIM team closely monitoring hours and communicating with FIEs to ensure that they don't burn out. You bring up a lot of great points on how we can better optimize the experience for both our team and our customers - definitely food for thought as we continue to iterate on the implementation process, especially as it relates to menu work. While I understand that you are no longer with Toast, I would appreciate the opportunity to speak with you further about your experience. Please feel free to reach out to me to discuss. - Ellery Fink, Sr. Director, Services

      Ontdek andere reviews over Toast Inc

      5,0
      28 mei 2026
      Customer care specialist ii
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Minpunten

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Reactie van Toast Inc
      3w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      3,0
      24 jun 2026
      Account executive
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great money if you have a good territory and do well.

      Minpunten

      Very steep monthly quota. Customer's are constantly upset which makes for a difficult sales cycle.

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