Solid Business Model - werkgeversreview Director, Project Management bij TollFreeForwarding.com

Friendly staff, people who care about your personal life, low drama, work-life balance. AMAZING 401k match, PLATINUM PPO health plan (pennies on the dollar for the employee alone). Relevant coaching as a partnership, hires based on a diversity of service and tech backgrounds, interpersonal communication, team-based values & communication, responsive management. Hybrid work environment for most roles, convenient work site location (Michigan office). These people, their managers, and even their CEO actually REALLY care about their employees...NO JOKE! Snacks and beverages provider galore. This company acts like a start-up in the best ways, even though it's 20+ years old.

VERY FEW! Widescale communication is a challenge as well as standardization and documentation. Medical costs for family outside the employee is pricey, a sacrifice for great price on employee-only rate. While this is a great place that fosters personal growth, flat management structure in a small family-owned style makes career path limited by open positions, cross-teaming and changing departments. Lack of wage improvement plans, since wages are stagnant pre-pandemic. These roles would be better fully remote.

HOT LEADS - When hearing from recruitment that you only get hot leads and won't make any cold calls, it's almost unbelievable. However, I've worked here for 6 years and have never made one cold call. ATMOSPHERE - I don't wake up in the morning dreading work. I get excited to go to the office. Every day brings a new set of clients and a new challenge. The best part, however, is the people we work with. Everyone gets along, everyone is friendly, and everyone becomes more of your extended family instead of your coworker. APPRECIATION - Employees feel appreciated and trusted. Managment makes sure to acknowledge a job well done. On the inverse, management also does not get angry or scold their staff, positive coaching is the way it's done. Employees are not micromanaged instead they are encouraged to find new and better ways to accomplish their daily task. BENEFITS - Above average and very fair pay. Immediate 401k with employer matching. Health Insurance, Life Insurance, Disability. Free snacks (Snack Nation subscription, Fruit Brother subscription), Free Beverages (Starbucks coffee, tea, soda, juice, water), and a free catered lunch from a local vendor every Friday.

The office is a little outdated, everything is functional and the equipment provided is all new and nice, however, the cosmetics of the office could use an update.