Good Product, Frustrating Day-to Day Experience - werkgeversreview Customer Care bij Tonal

2,0
16 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The product itself is innovative and easy to stand behind.

Minpunten

There's a disconnect between how polished the product is and how messy things can feel internally, because you're trying to provide support while dealing with unclear processes and shifting expectations, and instead of having a stable way of handling things you're constantly adjusting depending on the situation, which slows everything down and makes the job more frustrating than it should be.

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5,0
24 feb 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

This is a great place to work - but might be team dependent.

Minpunten

Little chaotic but it's a start-up

1,0
26 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good pay, comparing the market. Good benefits.

Minpunten

Managers are operate unprofessionally, and driven by personal vendettas. They fire employees solely for not liking them or where they are from. They have 0 care for any LGBTQ+ needs or inclusivity They just want to pay people for one position while asking them to perform 4 other positions within that pay.

3
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