Pluspunten
For developers, there is an opportunity to experiment with AI-assisted tools, made available across the organization. This can be beneficial for those interested in exploring newer development workflows, although in practice this mainly applies to new projects. Adoption is largely self-driven and not supported by formal training or structured guidance.
Minpunten
The company has recently encouraged employees to contribute positive reviews on Glassdoor, which may strike some as somewhat disconnected from the broader internal sentiment regarding the company and its leadership. This is a particularly challenging time to join the company. Management appears to be heavily focused on cost reduction, with measures such as significant layoffs, minimal investment in employee well-being (only partially restored after internal feedback), and a transition toward lower-cost service providers. There are also recurring issues around transparency and accountability in decision-making. For instance, the departure of the CEO of the Italian branch was communicated as a voluntary resignation, despite widespread internal awareness to the contrary. Additionally, several long-tenured employees have been dismissed abruptly, with limited or no communication to the broader organization. The company’s US-based leadership seems to have a limited understanding of the European market and work culture, which has had visible consequences. Over the past five years, both the global CEO and the broader executive team have changed twice, resulting in a lack of continuity in leadership. These leaders don’t seem to be planning for the long term. More recently, there has been a strong push toward adopting AI tools in development workflows. While code assistants have been introduced, this has occurred without training, guidance, or a clearly communicated strategy. At the same time, employees are aware that their usage of these tools is being monitored, but expectations or benchmarks are not clearly defined—despite performance being implicitly evaluated against them. This approach has contributed to confusion and uncertainty. There is also a perception that emphasizing AI adoption has taken precedence over addressing long-standing and well-known product issues. After several years under US leadership, the software remains largely unchanged from the time of its acquisition by AKKR, while many experienced employees with deep product knowledge have left the company. Finally, team structures and responsibilities are often unclear, with roles that lack precise definition. This can lead to inefficiencies and difficulties in accountability across projects.