Touchpoint isn't a good employer, and management is terrible - werkgeversreview Dietary Aide bij TouchPoint Support Services

1,0
21 sep 2024
Aanbevelen
Goedkeuring directeur
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Pluspunten

Being at service to patients.

Minpunten

Touchpoint as a company has slid downhill in every way over the past 5 years. They have continuously in little spurts have been taking every positive thing away from working there. Whether it be bonuses for doing a great job, breaks, or recognition at all. About 2 years ago, there was a company shakedown, and they got rid of all the actually compassionate and decent managers and higher ups, It's survival of the fittest and only the most ruthless won. Management treats us less than human, and only acknowledges us for our faults. Not a single person I worked with had one nice thing to say about the company or management. Coworkers have went to HR about management at this location several times with credible and valid concerns and HR doesn't care because the numbers look good. If you want to work for a company that treats you like you're completely expendable, and management that treats you less than human, then this is the job for you. I'm glad I got out when I did, from what I've heard, management doesn't even let you take breaks anymore, which they will tell you isn't technically illegal.

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Reactie van TouchPoint Support Services
1y
Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.

Ontdek andere reviews over TouchPoint Support Services

5,0
9 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Organized systems & structure. Fun programs and great benefits

Minpunten

Lack of creative freedom in certain aspects

2,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I liked (most of) my fellow coworkers

Minpunten

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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