It should be your last option for a job. - werkgeversreview Food Service Worker bij TouchPoint Support Services

1,0
9 mrt 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Working with the staff is fantastic, but management will destroy your confidence and pride in the work and the department's positive culture (if it has one).

Minpunten

Regrettably, Touchpoint is not an ideal workplace. The department is perpetually short-staffed, and management's treatment of the staff is subpar, to say the least. The company fails to offer any tangible benefits. The insurance is costly, Touchpoint does not contribute to the 401K plan, bonuses are nonexistent, and annual raises are minimal, often amounting to a mere $0.25.

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Reactie van TouchPoint Support Services
1y
Thank you for taking the time to share your feedback about our work environment. We strive to provide a positive workplace culture and take your feedback seriously, which is why we have several outlets available to associates to report their concerns and provide feedback. We have shared your feedback with our HR team, so that your concerns can be addressed.

Ontdek andere reviews over TouchPoint Support Services

5,0
9 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Organized systems & structure. Fun programs and great benefits

Minpunten

Lack of creative freedom in certain aspects

2,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I liked (most of) my fellow coworkers

Minpunten

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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