5 years of nothing - werkgeversreview Anonieme werknemer bij TouchPoint Support Services

2,0
8 mrt 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I guess you could say touch when is a company that is expensive so if you do need to transfer you can transfer and it's normally easy. It also has international sites so if you're someone who likes to travel or be abroad that also gives you some options.

Minpunten

The downside if you start off in a low level position you're less likely to move up to any particular place without any high-level connections. In many of their facilities they don't really have their managers use adequate performance evaluations to determine your pay its all about who is like the most.

Ontdek andere reviews over TouchPoint Support Services

5,0
9 jan 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Organized systems & structure. Fun programs and great benefits

Minpunten

Lack of creative freedom in certain aspects

2,0
30 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I liked (most of) my fellow coworkers

Minpunten

After adjusting for inflation, my raise was a paltry <0.2%. I was told that was actually"very good." This was before it was announced that Touchpoint hit record profits. They also committed flagrant violations of labor law by telling us we weren't allowed to discuss salary amongst each other. Management was very poor during my time there. Lack of clinical knowledge and support made critical staffing periods much harder. We felt micromanaged when everyone was just trying their best. If you stood up for yourself or had a different idea, it was shot down. The morale was low and many people left for better opportunities. KPIs are a waste of time.

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