Transcom WorldWide

Reviews voor Transcom WorldWide

Employment with Transcom - werkgeversreview Customer Service Representative bij Transcom WorldWide

2,0

7 nov 2025

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Onboarding was very friendly, supportive and helpful. Enjoyed learning modules, immersive projects to help with client goals. Team Leader was very kind, compassionate and supportive.

Minpunten

Very difficult metrics ratings, advocate is totally at the mercy of the customer's survey review, if they are in a bad mood or do not receive free products after berating you they may leave a negative survey which affects pay and employment. I was constantly marked down for small subjective things, and was even written up for staying on a call '3 seconds too long' when ensuring they were transferred to the right department and connect.

Reactie van Transcom WorldWide

6mo

Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Ontdek andere reviews over Transcom WorldWide

5,0

30 apr 2026

Tech support representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

great leadership and coaching opportunities. move up quickly.

Minpunten

had to work on weekends so i wish they can give us weekends off.

1,0

27 mei 2026

Customer service representative (csr) ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

There were no pros for working for this company.

Minpunten

There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

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Reviews voor Transcom WorldWide Reviews voor Customer Service Representative bij Transcom WorldWide Review voor Transcom WorldWide