Best company with better benefits - werkgeversreview Customer Service Representative (CSR) bij Transcom WorldWide

4,0
4 dec 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- The base pay is low, but due to benefits such as premiums, food, transport, and other bonuses and veterancy, the salary will increase this including if you could upsell - friendly people - has day care - have free meals to save money - same as above, but you can use the specialized card to buy food or drugs, reducing your financial stress - Have transport vans, reducing your travel costs - near malls to buy gifts or buy food - provides Christmas hams at the end of the year

Minpunten

- frequent changes in manpower - if they are low in people, they will take agents on a preexisting campaign and transfer - although there are advantages, such as a salary boost due to bonuses from sales and such, this also creates skill mismatch - Depending on the campaign or your mental capability to handle stress, some campaigns are toxic - Agents that could or would be promoted will have to wait if they got an escalation, which may add to their current infraction, assuming they got another one during production activities

avatar
Reactie van Transcom WorldWide
5mo
Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

Ontdek andere reviews over Transcom WorldWide

5,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

great leadership and coaching opportunities. move up quickly.

Minpunten

had to work on weekends so i wish they can give us weekends off.

1,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There were no pros for working for this company.

Minpunten

There is no HR number to call and everything is based on a ticket. Training is very fast paced and attendance is docked for every minute you are late including when there are issues with their system and managers will send you a write up without coaching that you either accept or dispute. Its an awful company to work for all in all. Run dont walk away.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle