27 dec 2017
Anonieme werknemer
Reactie van Trumaker
8yReading your review on working with our company - I have to start by apologizing for the experience you’ve had. It’s hard to imagine working anywhere, for any extent of time, while having such a horrible experience. You took the Outfitter job in good faith - that you’d succeed in the role. We work hard at improving our recruiting processes so that candidates can self-select in or out of the role based on whether they think they are the right fit. It's important to us that we select candidates who will enjoy and succeed at the role.
We’re a young and growing business, we’re working hard to do our best to build a great company that does right by our customers and our employees. In particular, we’ve gone through a complete transition of the Outfitter role from one that is commission-only based, to one that is fully employed, with benefits, and yes performance based bonuses.
I wanted to speak to your comment about a “pyramid scheme”. We offer a fully employed job which involves building a book of clients, which I believe this is completely different world from any multi-level or pyramid scheme. There is no fee to start, no incentive to recruit other sales reps, and certainly no encouragement to sell to sales reps you recruit.
Our entire business is structured around our outfitters and their clientele.
If there is more you’d like to share that you think can be helpful please don’t hesitate to contact me directly at mark@trumaker.com
Thanks so much for sharing your experience in such detail. I’m so sorry that it wasn’t a great one and we’ll do our best to take your feedback and make positive change for the future.