Pluspunten
Flexible and comprehensive benefits (includes a "Health" account and a "Lifestyle" account that can cover anything from dental work or prescriptions, to exercise equipment or art supplies) starting day one, competitive and fair salary with opportunity for annual raises, 3 weeks paid vacation, many employee programs (gratitude days, RRSPs, employee discounts, etc.), strong employee appreciation efforts (free lunches, coffee/tea, fresh fruit, all provided), beautiful modern office space, up-to-date technology and equipment, honest and transparent company with a moral backbone (no slam-selling, hidden fees/contracts, or pressure tactics), straightforward and logical systems, hour-long lunches, designated desk and laptop with ergonomic chairs and standing desks, opprotunity to work from home (very flexible) Overall a great atmosphere. Friendly, homey feeling. Basically everything you hated about working in a call centre, Tucows does their best to do the opposite.
Minpunten
Shift work, no part-time available, very high attendance/compliance expectations (not really a con unless perfect or near-perfect attendance conflicts with your circumstances - i.e. children or on-going illness), Can't speak to job security as I am only 1 month in