Used to be an awesome place - werkgeversreview Customer Service Representative bij UScellular

3,0
10 apr 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great benefits. Many weeks of training before placed on phones. Good pay.

Minpunten

Changing the metric all the time on how your calls are evaluated, makes it hard to stay above and get counseling all the time. To get into a better role off the phones, it's by who you know, not your qualifications. Morale is very low due to can't keep the systems running properly and makes customers mad and they take out on the reps.

Ontdek andere reviews over UScellular

5,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Company Culture Compensation Upward Mobility

Minpunten

Job Stability Brand Visibility Ability to attract talent

4,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Minpunten

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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