It feels wrong to rip off customers. We do this daily. Either we are ripping off our customers for a quick buck or slipping one past our DM so the customer makes a quick buck. Either way, and I'm uncomfortable. Culture is awful and abusive. I was told if I didn't like the sales territories, "Apply elsewhere and we'll sue you for enforcement of your non-compete." This came true for the last guy so I'm kind of scared. We quote projects at low rates, with no idea of how to accomplish the job. This makes me feel like any day we will be exposed.