Are HR really replying a year later with copy-pasted answers? - werkgeversreview Customer Service bij Unity Trust Bank

1,0
1 apr 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

None. Literally not a single one.

Minpunten

I am still angry I bothered working here thinking it would make a "positive impact". Gross pay discrepancies. I was negotiated down to take less than my previous job to work at a bank where management is on silly money. That money meant a lot to me. To them, it's nothing. Then you do more than your job description and they change that rather than adjust your pay fairly. Things that management actually did: A director sent an email to staff on a Sunday night during a snow storm to say they expected us all to travel to the office. That director did not come in the next day. One member of staff's partner had a traumatic, life-threatening accident and they called that staff member to say, "she didn't die though, you're coming in tomorrow, right?" I suspect all positive reviews here are from current staff who have been asked to post them in an attempt to hide the negative ones - this was attempted for Google reviews once. (It wasn't understood that a bad Google review cannot be deleted by the company being reviewed. Obviously, this was the fault of those on "Customer First" who were expected to hack Google. I could go on and on about how bad this place is.

Ontdek andere reviews over Unity Trust Bank

5,0
7 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Good culture, ethical beliefs and values, growth ambition

Minpunten

Poor IT systems, small company which can mean resources/capacity can be limited at times

5,0
10 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Engaged senior leadership team who are both approachable and transparent - Committed workforce, people on a mission - Strong communication on business performance and strategy - Keen attention paid to wellbeing of the entire team

Minpunten

- Growing company, so naturally having to adapt processes and offering as we go.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle