A Truly Incredible Company & Amazing Culture - werkgeversreview Anonieme werknemer bij UserTesting

5,0
9 aug 2016
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- People here are awesome to each other - Great product that keeps getting better (best qualitative remote research platform on the market, period) - Perks! Not just meaningless perks, but the ones that actually improve our lives, both daily and longterm. Foods, events, clubs, outings, education stipends (highly encouraged to use them) - Best CEO I've ever worked for - a mentor, generous with his time, sincere in caring about employees. Lastly, something big here. Start-ups don't usually leave themselves open to keeping the same employees for years and letting them spread their wings by trying on new roles. Usually, you see that in bigger companies. If you look on LinkedIn, you'll see employees that have been here 3+ years will usually have multiple titles under their belts - this is a good sign. We employees have the opportunity to expand our abilities, promote or move into other teams or roles, and continue to grow as employees and as people.

Minpunten

- Being a SaaS product with a significant professional services component has made it tough to find the right way to give the right support to both self-service and full-service customers. - You will need to make an effort to get your voice heard. Communication is improving, but more timid folks can feel left in the dark or powerless, while meetings/initiatives can be overpowered by extroverts.

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5,0
24 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Minpunten

Primarily remote with some smaller offices located in major cities.

5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Minpunten

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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