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Reviews voor Utilize

Customer Support Services - werkgeversreview Customer Services Manager bij Utilize

5,0

12 mrt 2018

Customer services manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I have all the tools to be able to give our clients the best services. My work friends are very helpful and supportive. Lots of training to attend which is brilliant. The business is focused on it's people and putting clients first which is refreshing.

Minpunten

Nothing really, perhaps if I have to dig hard it would be a selection of coffee, but then again it is provided free.

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3,0

23 mrt 2026

Infrastructure apprentice

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Minpunten

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0

21 nov 2025

Sr. it support engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

decent office, one free lunch per month.

Minpunten

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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