Utilize

Reviews voor Utilize

Career focussed - werkgeversreview Customer Service Representative bij Utilize

5,0

14 nov 2021

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good salary, private health plan, death-in-Service, charity work, 25 days holiday + public holidays, committed 10 training and development days. Love my work collegues very supportive environment to work in.

Minpunten

Not vital but the dedicated games room could be improved with more single and double comfortable sofas.

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3,0

23 mrt 2026

Infrastructure apprentice

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Nice people - Feed The Team - A monthly free food event - Nice focus on staff

Minpunten

- Lack of staffing - lead to high unmanageable workload, and constantly hitting above what is expected - can lead to burnout - Pay does not reflect the job title and what is expected of individuals - specifically strong in service desk - Transparency can be weak - No real plan of action to resolve the service desk strong issues of not enough staff to tickets ratio - company focuses on being fast, reliable, and cheap which isn’t possible to succeed all

2,0

21 nov 2025

Sr. it support engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

decent office, one free lunch per month.

Minpunten

Childish reward scheme Too conscious on ESG and B-Corp certification rather than the service and operations they deliver to customers. Robotic service

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