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      Valor Intelligent Processing

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      Reviews voor Valor Intelligent Processing

      Easy Work, Careless Covid Environment, Inconsistent - werkgeversreview Call Center Representative bij Valor Intelligent Processing

      3,0
      29 aug 2021
      Call center representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Good pay for a very easy job. Hard to get fired. Supervisors really want you to succeed in your position. You are encouraged to reach out for help from your team lead when you need it. Training is easy.

      Minpunten

      Information you are given is often wrong and not corrected for many months or until you yourself figure out that it is wrong. Always switching projects. I started WAH and was forced back into the office. Careless with Covid. People are told to wear their masks when they first come in, but they do not or wear them incorrectly and management does not care. Two employees were sent home with Covid and management did not tell the people who worked closely with them.

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      1,0
      30 nov 2024
      Anonieme werknemer
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      You can meet a lot of new people because of the high turnover

      Minpunten

      Management will make you take on extra responsibility with no raise in pay or job title change and have fired people when they don’t accept the position wholeheartedly. The new hires make more than the tenured employees even though most of the tenure are expected to help with training and nesting. When upper management comes they never speak with you or even acknowledge you. Management will leave 4 hours into his shift and leave agents with no team leader or other managers to turn to you’ll be expected to go to the tenured agent he decided was in charge for the day and most of the time it’s someone who already has his personal number. Computers take 15 minutes to load but management will say your late if you don’t come in 15 minutes before your shift to boot up their equipment and updates are rarely done.

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      Reviews voor Valor Intelligent ProcessingReviews voor Call Center Representative bij Valor Intelligent ProcessingReview voor Valor Intelligent Processing