Support - werkgeversreview Tier I Technical Support Engineer bij Veeam Software

1,0
20 mrt 2018
Aanbevelen
Goedkeuring directeur
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Pluspunten

Can be flexible on time off....can be really flexible depending on who you know.

Minpunten

The people that don't want to work get their work pushed onto others. Getting a promotion is a joke unless your friends with the current Management Team. Pay is about $10k less then you can make somewhere else. Nothing is ever written down so then can change so the can change Policies on the fly. Direct Team leads missing 2-3 days a week but they learn this from the Managers above them. This makes it hard to get things done that you need. Don't have a differing opinion or you get marked as a trouble employee.

Ontdek andere reviews over Veeam Software

5,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Great work life balance. Working with some of the smartest people I've ever worked with.

Minpunten

Growing pains of acquiring more companies.

avatar
Reactie van Veeam Software
2w
Thank you for sharing this! We're really glad to hear you're enjoying the work-life balance and that the caliber of your colleagues has been a standout - that's something we hear often and are proud of. Growth through acquisitions does come with its challenges, and we're working hard to make those transitions as smooth as possible for our teams. We appreciate your patience and continued contributions!
1,0
19 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Friendly teammates that are willing to help

Minpunten

Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

avatar
Reactie van Veeam Software
3d
Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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