Underpaid for the work they expect - werkgeversreview Customer Service Specialist bij Venmo

Underpaid for the work they expect from us. Working in 7 different systems simultaneously and with banking and technical info yet they pay you 17.50 and hr and no raises for extended amounts of time if at all. They want you to perform to a high standard bit they won't pay equally to the standard that they expect. Everything is based off a script that sounds terrible and customers get instantly upset when there is nothing agents can do to do the right thing for the user which means you are feeling like crap with the inability to actually help the user.