Pluspunten
There is not much anymore.
Minpunten
Updated job descriptions for management are unrealistic. The limits on the care we give our customers, like prohibiting a call a local pharmacy like Walgreens or CVS is ridiculous. You also want your HMs & COS to do their jobs, not delegate as much and work shifts on the floor 3-4 days and attend all the calls during the week. If you miss deadlines, you will be put on a list (seriously?). Compensation does not match the job demands.
You will not feel appreciated or seen by anyone above you at all, ever.