Disorganized with little care for their staff - werkgeversreview Anonieme werknemer bij ViaQuest

2,0
23 mei 2026
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Easy to get your foot in the door for almost any position. There were some really great coworkers who made it bearable

Minpunten

The culture is just terrible. Most people in the company are working significantly more than is healthy and are being underpaid/under appreciated. It’s almost impossible to get time off without feeling like you’re leaving extra work for coworkers and/or management is guilting you. Middle management passes down commands from higher ups without being willing to hear out their staff or advocate for them. There is a very clear disconnect between the DPSs, TBS Specialists, other field staff, and anyone working in management. Your manager makes or breaks your experience and upper management won’t reprimand or make changes when a bad manager chases staff away. High turnover makes it really difficult to feel connected to the community and it’s really easy to feel like your voice is not being heard. There are so many concerning stories about our clients that get passed around, and a lot of them get chalked up to “it’s the field”. I would never recommend anyone I know to work for this company or receive their services.

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5,0
16 jul 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Very caring staff. Work well together as a team. We have the best patients also.

Minpunten

None. An excellent place to work.

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Reactie van ViaQuest
9mo
Thank you so much for your post and for your unwavering commitment and dedication to so many people in need...you are appreciated!
2,0
16 dec 2025
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Flexible schedule. Lots of Locations to work.

Minpunten

The first 2-3 layers of management are very competent and effective. Their hands are always tied because of the misguided and wasteful mandates coming down from regional and state levels. This place has so be try much potential, but all of that is squandered by this backwards-thinking old guard. Besides a few cavalier/strong managers, everyone is terrified of the person above them. Profit is their primary motivation, which makes perfect sense, but it is truly their only motivation. If they focused on providing great client support, the profits would increase at an even more exponential rate. So much time wasted on double/triple busy work type tasks. The pay is abysmal, and they cycle through staff quickly. News flash: pay more, and you’ll actually cut costs by retaining people. I don’t know the owner, so I can’t give an opinion. He strikes me as being open to better ideas, but he is surrounded and insulated by a bunch of weak “yes” men and “yes” women that haven’t presented a new idea in 15 years. Also, they tend to hire a certain level of attractiveness at their state office lol. Weird and cult like.

1
avatar
Reactie van ViaQuest
4mo
Thank you for your post and thoughtful response. I can assure you we are not motivated by profit. We are reimbursed by Medicaid which is the payor of last resort and one with low rates, which is why we have to be good stewards of what we get. There is no mission without a margin to support it. We are always looking for ways to make things better for the people we serve and our employees so please reach out with other ideas you may have. Thank you!
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