Pluspunten
Most of the newer people that are good to work with and are open to change. The overall culture and values are great, just not within the IT management function.
Minpunten
Senior IT management and several of the IT managers have been in place for almost two decades and have no meaningful experience outside of the company and are not open to new ideas or new ways (automated) of doing existing (manual) tasks. IT Security is a mess. Their refusal to integrate or decommission old systems from mergers that happened years ago has resulted in gaping vulnerabilities. What counts as secure at this company would get you fired at most other companies. There is no accountability to neglecting operational tasks. Most of IT is contractor and their is a heavy reliance on outsourcing. When your IT is outsourced it means the business does not perceive value in the services IT is providing. They thrive on fighting fires like to brag about working 10-14 hours a day.